What can we help you with?
<svg viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg>
<svg viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg"><path d="M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z"></path></svg>
<a tabindex="0">Does Homeselecting offer free shipping?</a>
At Homeselecting, we are pleased to offer free shipping for most orders (except for Artificial grass). Furniture orders over $50 automatically qualify for free shipping.
<svg viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg>
<svg viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg"><path d="M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z"></path></svg>
<a tabindex="0">What forms of payment do you accept for online orders?</a>
At Homeselecting, we accept gift cards (with PIN), American Express, Discover, MasterCard, VISA, and PayPal. We don’t accept checks for any order type.
<svg viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg>
<svg viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg"><path d="M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z"></path></svg>
<a tabindex="0">How long will it take for my online order to be delivered?</a>
Delivery dates vary depending on the delivery address and the shipping option you select at checkout. Normally, free-shipping order is expected to be delivered in 7~12 days.
<svg viewBox="0 0 256 512" xmlns="http://www.w3.org/2000/svg"><path d="M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z"></path></svg>
<svg viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg"><path d="M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z"></path></svg>
<a tabindex="0">How can I check the status of my order?</a>
To check your order status, simply <a href="https://homeselecting.com/my-account/">log in</a> to your account and go to the <a href="https://homeselecting.com/my-account/orders/">Orders</a> section of the My Account page.
If you don’t have an account with us yet, you can still track your order status by visiting our Track Your Order page. Simply enter your order number and email address, which you can find in the order confirmation email we sent you.
What do I do if I need to cancel or adjust my online order?
Visit orders section to manage, cancel or adjust your order, or contact us.
Why didn’t I receive an Order Confirmation email?
If you do not receive the order confirmation message within a few minutes of your purchase, please check your junk or spam email folder just in case the information was delivered there instead of your inbox. If your confirmation didn’t arrive to either place, please contact us for help.
Order Support
- Return Policy
- Returns & Exchanges
- Cancellations
- Damaged /Defective Items
- Received the Wrong Item
- Missing Components
- Retailer FAQs
Shipping & Delivery
- Shipping Policy
- Tracking Orders
- Missing or Incomplete Orders
- Updating Shipping on an Order
- Shipping FAQs
Billing & Payment
Product Help
Policies & Terms
- Privacy Policy
- Terms & Conditions
- Rewards Program Terms
- Gift Card Terms
- Do Not Sell My Information
- Copyright Policy
- Imprint
- Disclaimer
Contact Us
Couldn’t find what you were looking for? Our Customer Service Team is ready to answer your questions.
Chat
Email
Phone
Chat: 24/5 (Mon- Fri)
Email: 24/7
Phone: 9:00AM- 6:00PM ET, Mon- Fri
Leave a message
Please fill out the form as detailed as possible; the more info you give, the faster we can solve your problems.
